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Guides for people who already use Olympus. Search, or browse by topic.
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Getting started
Open an account and find your way around.
Accounts and verification
Identity checks, signing in and passwords.
Verify your identityWhy Olympus checks who you are, what it asks for, and what stays locked until you are approved.Sign in, use a passkey, or reset your passwordWays to sign in, and what to do if you have forgotten your password.Close your account or erase your dataHow to close an Olympus account, and how to ask for your personal data to be erased.
Team and access
Invite people and choose what they can do.
Payments and merchants
Send, request, collect and settle.
Send money and request paymentPay a beneficiary, move money between your accounts, or ask a customer to pay you.Create payment links and QR codesGet paid without building anything: share a link or show a code.Choose where your balance settlesSettle to your Olympus account or to an external bank account, and what to check before you connect one.Payment, refund and payout statusesWhat each payment, refund and payout status means, and how refunds behave.
Developers
API keys, the sandbox and webhooks.
Olympus Go
The point-of-sale and cash-point app.
Security and contact
Report a problem or reach the team.
Still need help?
Write to the team and you will get a confirmation straight away and a reply from a real mailbox.