Olympus CashPoint.
Every Olympus merchant can be a CashPoint agent. That means cash close by, when people need it.
Cash wherever there is a merchant.
Every Olympus merchant can become a CashPoint. As merchants join, cash gets closer to everyone, from the cities to the smallest towns.
- Any merchant can be an agent, using the same app they already sell with
- Customers cash in and cash out close to where they live and work
- Money when it is needed, without a trip to a bank branch or an ATM
- Gaborone
- Francistown
- Maun
- Kasane
- Ghanzi
- Serowe
- Palapye
- Lobatse
- and more as merchants join
What agents do.
CashPoint, in Olympus Go and the merchant dashboard, is how an agent works.
Cash in
An agent accepts cash and the amount is credited to the customer's Olympus account.
Cash out
A customer requests cash in their app and gets a code. The agent enters it and hands over the cash.
Reach
Customers can reach their money where there is an agent, including places without a bank branch.
What an agent can do.
What is available now, and what is planned.
| Service | What it does | Status |
|---|---|---|
| Cash in | A customer hands an agent cash and their account is credited. | Available |
| Cash out by code | The customer generates a code in the app and collects cash from any agent. | Available |
| Cash out by tap or ID | Cash without a code: tap to pay, or present ID for a base cash-out. | Available |
| Cashback | Extra cash added to a normal purchase. | Available |
| Cash vouchers | People without an Olympus account collect a voucher with an SMS or USSD code. | Available |
| Bill payment and airtime | Bills and airtime or data top-ups at the agent. | Planned |
How a cash-out works.
The customer requests cash
They choose an amount in the app. The amount plus fee is held on their account so it cannot be spent twice. A six-digit code is issued.
The agent enters the code
The agent sees the fee before confirming, so the customer knows the full cost.
The agent records the recipient
Name, ID type, ID number and ID expiry are required. An expired ID is refused.
The code redeems
The held amount becomes a real debit, the agent’s account is credited, and both sides are recorded.
Agent tiers.
Olympus classifies each approved agent.
Individual
One person serving customers with cash, from a single location.
Business
A registered business that adds cash services to its counter.
Super agent
Serves customers and manages a network of sub-agents, funding them digitally.
Corporate
A larger operator with its own network of sub-agents, managed in one place.
Run an agent business.
Everything an agent needs to run cash safely sits in the merchant dashboard.
- Digital float and cash on hand, side by side
- A status for each agent: healthy, low cash, low float or excess cash
- Commission earned, including today’s
- Register and manage agents under your account
- Super and corporate agents fund their sub-agents digitally and see the whole network
Fees.
The customer pays. The agent is paid a share of the fee.
| Olympus Go and CashPoint | Fee | Paid by | Recipient gets |
|---|---|---|---|
| Receiving: Tap to Pay, card, Apple Pay | 0.5% + BWP 6 | Customer | Exact sale amount |
| Receiving: QR code, payment link, bank transfer, Mobile Money | Free | Not applicable | Exact sale amount |
| Sending: scan a merchant QR from your balance | 2% + BWP 6 | Sender | Exact amount requested |
| Sending: transfer to another Olympus user | Free | Not applicable | Exact amount sent |
| Get Cash at a CashPoint agent | 2% + BWP 6 | Customer | Exact cash amount |
A fixed fee of BWP 6 applies to each fee-bearing transaction, in addition to the percentage. The fee is added to what the payer is charged and is shown before they confirm.
Controls.
- Every agent is reviewed and approved by Olympus before they can register agents
- Recipient identity is recorded on every cash-out
- Limits apply per transaction and per day
- Cash handling follows Olympus’s anti-money-laundering procedures, with escalation at agent level
- Every cash-in and cash-out is recorded on the platform and reconciles to the account
Become an agent.
Apply for CashPoint
Sign in to the merchant dashboard and apply. Businesses without a merchant account can start with sales.
Olympus reviews the application
You are told the outcome. If it is not approved you can apply again.
Register your agents
Once approved, register the agents who will serve customers and set your opening cash float.
More from CashPoint.
Two further services launch on CashPoint on 14 February 2027.
Hear about CashPoint.
Leave your email and we will tell you as CashPoint services open.
CashPoint questions
What is Olympus CashPoint?
A network where every Olympus merchant can be an agent, so customers can put cash in and take cash out close to where they are.
What can an agent do today?
Cash in, where a customer hands over cash and their account is credited. Cash out by code, where the customer generates a code in the app. Cash out by tap or ID, without a code. Cashback, where extra cash is added to a normal purchase. And cash vouchers, so people without an Olympus account can collect cash with an SMS or USSD code. Bill payment and airtime are planned.
What does cash out cost?
Getting cash carries 2% plus BWP 6, paid by the sender. Recipients receive the exact amount.
