Cookies policy.
What Olympus stores in your browser, why, and how you choose. Optional storage is off until you agree, and refusing is as easy as agreeing.
Cookies policy
Version 2.0, effective 21 September 2026. It replaces the version published on 21 September 2026, which said our websites set no cookies. They now set one, the cookie that remembers your choice.
1. What cookies are
Cookies are small text files that a website stores on your device. Websites use them to keep you signed in, to remember choices and, on some sites, to measure visits or show advertising. Browsers also offer similar storage, covered in section 5.
2. The categories, and what we use
| Category | What it does | Do we use it? |
|---|---|---|
| Strictly necessary | Keeps you signed in, protects your session and remembers your cookie choice | Yes. Always on, and it does not need your consent |
| Functional | Remembers settings and keeps things you loaded, such as your last help chat or exchange rates | Yes, but only if you agree |
| Analytics and performance | Measures how a site is used | No. We do not use any today |
| Advertising and marketing | Shows relevant ads and measures campaigns | No. We do not use any today |
If we ever add analytics or marketing storage, it will stay off until you agree, and we will update this policy first.
3. Your choices on our websites
The first time you visit, a notice asks you to choose. It has three equal buttons: reject non-essential, customise, and accept all. Nothing optional is switched on beforehand, and you can use every page whichever you choose.
- We remember your choice in one cookie, olp_consent, for 180 days. It is shared across the Olympus websites and apps on olympuspay.co, so you choose once. After 180 days, or if the list of cookies changes, we ask again.
- You can change or withdraw your choice at any time with Cookie settings here or in the footer of any page. Switching a category off also deletes what it stored on this device.
- We honour the Global Privacy Control signal from your browser: it keeps optional storage off unless you choose to switch it on.
- To show what you agreed to and when, we keep a record of each choice: a random identifier, your choices, the version of this policy, the time, the page you were on, a one-way hash of your IP address and your browser type. It is used only for this purpose and kept for three years.
4. Cookies we set
| Name | Where | Purpose | Type | How long |
|---|---|---|---|---|
| olp_consent | All Olympus websites and apps on olympuspay.co | Remembers your cookie choices | Strictly necessary, first party | 180 days |
| sb-…-auth-token | Online banking and the merchant dashboard | Keeps you signed in and secures your session | Strictly necessary, first party | Until you sign out or the session expires |
| olympus_active_merchant | Merchant dashboard | Remembers which of your businesses you are working in | Strictly necessary, first party | Until you sign out |
Strictly necessary cookies do not need your consent, because without them you could not sign in or keep your choice. We do not use them for advertising or to follow you across other websites. Our human-check on sign-in pages (Cloudflare Turnstile) may store a short-lived security token from Cloudflare to prove you passed it.
5. Pages run by other companies
Some pages are run by payment providers, for example a hosted checkout page. They can set their own cookies under their own policies, and we do not control them. We ask our providers to keep to the same minimum.
6. Similar technologies: browser storage
A few pages keep small items in your browser so that they work. They stay on your device and are not sent to Olympus.
| Name | Purpose | Category | How long |
|---|---|---|---|
| olympus-demo | Sample balances in the interactive previews | Strictly necessary | Until you close the tab |
| athena-demo-count | Counts your questions in the Athena demo so we can tell you its limit | Strictly necessary | Until you close the tab |
| olp-fx | The latest exchange rates you loaded, so the rates page still works if a rate feed is slow | Functional (with your consent) | Up to 7 days |
| olp.help.website | Lets the Athena help chat continue where you left off | Functional (with your consent) | Until you clear it or start a new chat |
| olympus-docs-lang | The programming language you picked in the developer documentation | Functional (with your consent) | Until you clear it |
The websites use no pixels, fingerprinting or advertising tags. Without your agreement to functional storage, the help chat still works but forgets the conversation when you close the page, and exchange rates are fetched fresh each time.
7. Controlling storage in your browser
- Most browsers let you block or delete cookies and clear site storage in their settings. The Information Commissioner’s Office explains how.
- If you block the necessary cookies, you will not be able to sign in, and we will not be able to remember your choice.
- Clearing site storage resets the previews and anything saved with your consent.
8. The rules we follow
Where the law requires your consent for storing information on your device, we ask for it first. That includes the UK Privacy and Electronic Communications Regulations and UK GDPR, the EU ePrivacy rules and GDPR, South Africa’s Protection of Personal Information Act and Botswana’s Data Protection Act, depending on where you are. Storage that is strictly necessary to give you a service you asked for does not need consent. You can withdraw consent at any time without affecting what happened before.
9. Contact
Questions about cookies or your data: privacy@olympuspay.co. The Privacy Policy explains how we handle personal data, including your rights to access, correct and erase it.