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Olympus Pay

What Athena can do

Ask questions, get things prepared, and confirm them. What Athena can and cannot do, and how it stays in your control.

Athena is the assistant in Olympus web banking. You can type or speak to it.

What it can do

  • Answer questions about how Olympus works, using our help centre.
  • Look up your balances, transactions, cards, invoices, approvals and verification status, under your own sign-in and role.
  • Read a receipt, invoice or bill you attach, check the sums and suggest what to do with it.
  • Prepare an action such as a payment or an invoice and show it to you.

How you stay in control

  • Athena prepares; you confirm. Nothing that moves money or changes your account happens until you press Confirm on the card that shows every detail.
  • Your limits, approvals and permissions apply exactly as they do when you act yourself.
  • Athena only sees what your role lets you see.
Athena uses AI and can occasionally be wrong. It works from your live data, but check important figures against your accounts and review every action before you confirm it.

If Athena cannot help, or you would like a person, it can bring the team in. See Talk to a person.

Last updated 26 September 2026.

Common questions

Can Athena send money without asking me?

No. It prepares the payment and shows you a confirmation card. Nothing is sent until you confirm, and your normal limits and approvals still apply.

Can I talk to Athena instead of typing?

Yes. In the Athena page you can use the microphone and Athena replies aloud. You can also just type.

Still need help?

Write to the team and you will get a confirmation straight away and a reply from a real mailbox.